Pinal County

Document Processing Technician

Florence, Arizona, United States

Job description
Description



When it comes to finding a new job, many job seekers focus only on the salary. Here at Pinal County, we believe there is much more to consider. One of the biggest advantages of working for Pinal County is the value of our opportunities and how they can positively affect your life and future. Simply put, we prioritize people.

When we take good care of our employees, they take good care of our citizens. We are dedicated to providing our employees with a healthy work/life balance through paid vacation, paid sick leave, paid holidays, and don’t forget paid sabbaticals every five years. We invest in your well-being with affordable healthcare plans and monthly wellness events. We secure your future with highly sought-after retirement plans. We invest in you every day. Pinal County offers a rewarding experience and meaningful work. Find your purpose here in Pinal County and help us make a difference in our community.  

  • An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance. 
  • Paid Vacation And Sick Leave
  • 15 Vacation Days Accrued Annually Starting Day One
    • After Three (3) Years of Service, 18 Vacation Days Accrued Annually
    • After Five (5) Years of Service, 20 Vacation Days Accrued Annually
  • Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
  • 13 Sick Leave Days Accrued Annually Starting Day One
  • Paid Sabbaticals Every Five (5) Years
    • Two-Week Sabbatical After Five Years of Continuous Service
    • Three-Week Sabbatical After Ten Years of Continuous Service
    • Four-Week Sabbatical After Fifteen Years of Continuous Service
    • Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
  • Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
  • Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From
    • Some Medical Plans with Zero Employee Premium Cost
  • Dental and Vision Plans 
  • Comprehensive Wellness Program
    • Quarterly Wellness Challenges 
    • Vision Exams and Optometry Events Onsite
    • Vaccination Clinics
    • Onsite Mammogram and Prostate Screening Events
    • Skin Cancer Screening Events Onsite
    • Biometrics and Health Screening Events Onsite
    • Financial Health and Retirement Planning Events Onsite & Online
    • Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
  • Tuition Reimbursement Program
  • Alternative Work Schedules
  • Telehealth 
  • Qualified Employer - Public Service Loan Forgiveness Program - Department of Education
  • Employee Assistance Program with Ongoing Training & Development Options
  • Civil Service Leave 
  • Van Pool Options
  • Short-Term Disability – Employer Paid
  • Basic Life Insurance - Employer Paid
  • Flexible Spending Accounts for Dependent Care and Medical Expenses
  • Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance


Additionally, collaborate with a talented team committed to making Pinal County an outstanding place for residents and staff. 

Working at Pinal County is an investment in YOU.  

Apply today and find out why Pinal County is more than just a job. 


Before you apply, watch this video to learn helpful tips for completing an application at Pinal County: 

Application Tips

JOB SUMMARY

Provide document scanning, processing, and support services to Pinal County Staff and resolve questions within the scope of authority and training, and assist departments in their day-to-day tasks by providing them with the ability to digitize their documents where they are easily accessible through an Electronic Document Management System (EDMS) under basic supervision.

TYPICAL CLASSIFICATION ESSENTIAL DUTIES

  • Perform document scanning, processing, and support services to Pinal County Staff.
  • Prep documents, scan document image and convert to a digital format, and index documents for quality control.
  • Manipulate images as needed, including resizing, compressing, cropping, and large format documents and save documents to portable/removable digital media.
  • Perform quality checks for scanned documents, maintain work logs, and deliver documents and digital media.
  • Provide training services for users new to OnBase.
  • Create and maintain training guides for county-wide usage in web-based and scanning systems. 
  • Work closely with administrators when testing new versions of OnBase for possible upgrades, work with vendors to find solutions to issues that arise in the department, and serve as reference point for departments when dealing with scanning services.
  • Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
  • Perform other related duties as required.

MINIMUM REQUIREMENTS TO PERFORM WORK

  • High school diploma or GED equivalent.
  • One (1) year of customer service and computer experience.   
  • Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.


Preferred Qualifications

  • Valid Arizona State Driver’s License.  

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of imaging production equipment, techniques, and quality standards.
  • Knowledge of basic record keeping practices and customer service standards and protocols.
  • Skill in operating and maintaining a variety of imaging and media equipment safely and competently. 
  • Skill in operating computer systems and basic software applications.
  • Ability to provide effective customer service and deal tactfully and courteously with the public.


PHYSICAL DEMANDS:

The work is light and requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.  The work also requires the ability to finger, grasp, handle, reach, perform repetitive motion, speak, hear, stand, stoop, and demonstrate visual and mental acuity.  


WORK ENVIRONMENT:

Work is performed in a relatively safe, secure, and stable work environment.


The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.

NOTICE TO APPLICANTS


 We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and treating others with respect. If these values are not demonstrated throughout the application and interview process we reserve the right to remove your candidacy from consideration and may impact your future Pinal County applications.  The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.
 

All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available.  Pinal County does not participate in STEM Optional Practical Training (STEM OPT).


Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening.  If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law.  


Work in this classification requires an individual to be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this description. 

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